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Quick jump Index

• "What's the difference between Smart Flu Clinic and Keyboard Express?"
• "Can I use Smart Flu Clinic to enter back dated Clinic, I've already given?"
• "Does "Smart Flu Clinic" Work on a remote server solution?"
• "Do I have to put it on every desktop for it to work?"
• "Can we just add the Immunisation and not have to include the drug name?"
• "Can we use Smart Flu Clinic to record No consent for Flu and Flu allergies?"
• "We still use IOS for flu claims, will this be a problem?"
• "Can I just use shortcut keys, instead of clicking the buttons?"
• "Smart Flu Clinic stops at the drug screen with a message 'Drug not found'?"
• "Smart Flu Clinic sometimes doesn't complete"
• "I get a message that Consultation Manager isn't open, when it is?"
• "We use a Jayex board and it keeps coming up after every patient?"

If you have a question about Smart Flu Clinic, that has not been answered above please email us with your question, please include your Vision User number in the email for reference. Thank you.

Question: "What's the difference between Smart Flu Clinic and Keyboard Express?"

Answer:

1. Keyboard Express requires you to have a certain amount of knowledge about how to set up and build macros.
   Smart Flu Clinic needs no building, it's all been written for you. All you have to do is enter a vaccine batch number and select the type of vaccine you are going to use.
2. Keyboard Express requires you to remember many different key combinations, to perform each task.
   With Smart Flu Clinic you have a choice between Hotkeys or Buttons, therefore less room for error.
3. Smart Flu Clinic is written in a powerful scripting software program that can handle Vision prompts and perform different tasks accordingly, which makes it a lot more versatile.

Question: "Can I use Smart Flu Clinic to enter back dated Clinic, I've already given?"

Answer: Yes, just setup Consultation Manager using either a fixed or flexible date

 Click on the Consultation menu > Options > Setup > Consultation tab.

• Fixed date: Change the "Consultation Defaults" Date
  This means that all entries for every patient will be recorded under the same date. (When you close Consultation Manager it will automatically default back to the correct system date)
• Flexible date: Put a tick in "Display Consultation Form - When New Consultation is Opened"
  This will allow you to change the "Open New Consultation" date for each patient

Question: "Does "Smart Flu Clinic" Work on a remote server solution?"

Answer: Yes. It is a self-contained program, that doesn't need to load any files or register entries.

 However you will need to run Smart Flu Clinic on the remote server itself, not on the local workstation. This may require either an upload from your local computer or if you have internet access on the remote server open your web based email via the remote server and download it directly to your remote desktop.

Question: "Do I have to put it on every desktop for it to work?"

Answer: No. Store it on a shared drive, (like the Global drive) and when each user double clicks Smart Flu Clinic, it will run under the local profile, which means that the settings are completely independent and retained by each user. There is now a shortcut button within Smart Flu Clinic to create a local desktop shortcut icon.

Question: "Can we just add the Immunisation and not have to include the drug name?"

Answer: Yes. There is a tick box "Add Vaccine name...?", if the tick is removed it will only add the immunisation.

Question: "Can we use Smart Flu Clinic to record No consent for Flu and Flu allergies?"

Answer: Yes. You can record a variety of additional Read codes for Flu and/or Pneumo using either: No Consent / Declined or refused / Allergy / Contraindicated / Adverse Reaction or Egg Allergy all from the opening main screen.

Question: "We still use IOS for flu claims, will this be a problem?"

Answer: No. Smart Flu Clinic has a tick box for IOS. It will then include an IOS claim as Routine and type FLU in the comments box of the IOS claim for you automatically.

Question: "Can I just use shortcut keys, instead of clicking the buttons?"

Answer: Yes, make sure that you have chosen the correct vaccine and entered the batch number, then minimise the window. Now you can just use shortcut keys from the list provided.

Question: "Smart Flu Clinic stops at the drug screen with a message 'Drug not found'?"

Answer: This probably means that you are using a drug formulary and you have not included the flu drug name you are now using in your drug formulary.
To resolve this;

1. Open any patients records in Consultation Manager
2. Press F4 (Actue Drug)
3. Press F8, then double click in the "Drug" text box (where you normally type a drug name)
4. Click the "Mode" button (on the right)
5. Select "Maintain Formulary" > Press OK
6. Type in the name of the flu drug you are using and click the Find button to display it
7. Double click on the flu drug name you are using, so that an "F" appears to the left of the drug name.
8. Click Close button.

Alternatively, it could be that your screen set up removes the clinician by default, and a clinician name must be specified to be able to add a script. Click the Consultation menu > Options > Setup > Data Entry tab > and change the Second Choice Default to Usual GP instead of Blank.

Question: "Smart Flu Clinic sometimes doesn't complete?"

Answer: Smart Flu Clinic uses a scripting language that runs a set of commands which cannot be interrupted, by a user or by your computer. Sometimes your computer will run system checks in the background (which is when you hear your computer hard drive making a noise, even though you are not doing anything on it) this will interrupt the script and may cause it to fail briefly.

Question: "I get a message that Consultation Manager isn't open, when it is?"

Answer: This happens if you are trying to use Smart Flu Clinic from your local desktop, when you are on a Remote Server solution. There are a few ways to determine this.

You are on a remote server solution if;

1. ...you had to double click a Remote Vision icon, like the one shown below, OR

2.  ...if you move your mouse pointer to top centre of the screen and/or see a yellow bar (with a push pin), OR
3.  ...click the Start button, and you cannot see Run… or Search or Control Panel from your menu, OR
4.  ...your desktop background is grey

If any of the above apply, the error message is because to are trying to run Smart Flu Clinic from your local desktop and Vision is not on your local desktop.

1. You must either upload Smart Flu Clinic to your remote server using the Scan & Attach or Upload procedures, OR
2. When signed into your remote server, open the internet explorer and either copy and paste or type in the hyperlink address detailed in your introductory email which was sent when you purchased Smart Flu Clinic, this will  download Smart Flu Clinic directly on to your remote server environment.

Question: "We use a Jayex board and it keeps coming up after every patient?"

Answer: Remove the tick from "Automatically display when ACD switched on".

To access this screen again, right mouse click on an existing appointment and select "View Appointment Details...", this will open up a box that has the ACD button, just click this button to reopen the ACD screen.

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